Razer Kraken Pro not detecting

[larrywalker]

Hi,

I recently bought Razer Kraken Pro

I don't know why but my laptop is not detecting the headset

It does work to hear from the headset, but the microphone is not working

Also my laptop didn't detect my headset

I use ASUS-G550JX ROG

It has only 1 plug in audio/mic so i didn't use the splitter?

Any idea?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References
insider.razerzone.com/index.php?threads/razer-kraken-pro-not-detecting.12328/

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